STORE IS CLOSED

Payment Information:

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We accept the Following Credit Cards:
             
Web Payments:

and Postal Money Orders/Personal Checks (Personal Checks will need 5 Banking Days To Clear) Your Visa Statement will show KL's Distinctive Impressions 
Checks/Money Order Made Payable To: KL's Distinctive Impressions

  You may pay by Visa, MasterCard, Discover, American Express or PayPal. When using your Visa or MasterCard please enter the CVV2 Number
 

How to find the CVV2 value?

Why are we asking for this information? The CVV2 value is a 3-digit number printed at the end of the credit card number on the signature panel on the back of the credit card. Entering the CVV2 value helps assure us that the person performing the transaction owns the credit card. Also, if the shipment address does not match the credit card address, we may call the telephone number on the credit card file to verify the transaction.

All orders will be processed when payment has cleared.

Note:  If you choose to pay by PayPal: After logged in to PayPal and
directed to complete your transaction, the shipping charge and/or insurance should be shown as a separate line item, and it will be included in the total payment.

Attention PayPal Users: We Are PayPal Verified

When using E-Check with PayPal, it takes three to four business day to clear.  We will ship once the e-check cleared.

Shipping Destinations
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Currently we are only shipping to the upper 50 United States and Canada. Canadian and Great Britain shipments must be in US dollars through PayPal ONLY to a confirmed address.

Shipments To Canada
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Shipments to Canada and Great Britain   We are not responsible for duty or customs fees. Once we receive your order, your credit card will be charged the shopping cart amount.  Since we may not know the total weight before the item is custom made and packed, we will notify you of the additional charge to your account for remainder of the shipment cost.   Shipments to Canada are shipped Global Priority Mail for angel pins and UPS for watches
USPS RATES  http://pe.usps.gov/cpim/ftp/pubs/pub51/pub51.pdf

We are not responsible for lost International shipments or United States shipments.   We do not ship to post office boxes. Insurance is required if indicated next to the item or optional if selected.

All items are handcrafted and made to order. Items are shipped as soon as they are they are assembled, painted, cured or hand-crafted. Crafting time on items with vary from item to item. All orders will be shipped United State Post Office Parcel ( Priority Mail) or UPS (brown).

USPS Priority Mail
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Angel Pins ship USPS Priority Mail.  The average delivery time is 2-3 days. The postal service does not guarantee a specific shipment time. Priority Mail is defined as (taken from their website - usps.com) :

However, it is important to check the postal website for average delivery times from 18644 to the destination zip code. There are cases that may make the delivery time longer (national bad weather, holidays, etc..).  It is always a good idea to order an item as early as possible to ensure a timely delivery.

Delivery Protocols
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Once we deliver the goods to the post office for shipment and receive a confirmation number,  it is their responsibility to deliver the goods in a timely fashion.  If for some reason that does not occur, we will track the package to determine if it has been delivered.  If the package has not been delivered after seven to ten days, we will file Form 1510, "Mail Loss/ Rifling Report." Part of this form will go to the postal inspectors, who analyze inquiries assembled from across the nation to reveal patterns of losses and delays.  We allow up to thirty days to resolve any issues with the Postal Service and allow them time to investigate before a product replacement or refund will be issued. 

USPS Delivery with Signature
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Orders of a substantial amount may require a signature confirmation that is paid by us.

UPS Brown
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The Watches are shipped from a fellow artist Marilynn Humme, a professional miniaturists, from her Studio in Atlanta, Georgia. All watches are shipped UPS brown. Large painted items are also shipped UPS (zip 18644). A similar protocol to USPS shipment will occur if the product has not been received. To estimate a delivery time, click UPS Estimate Shipment . Shipment for watches is from 30328 zip code with a one pound estimate for up to three watches.

Shipment To Different Address
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Shipment to a different address (gift recipient) is allowed.  You may leave a message to the recipient in the Message Area in the shopping cart.  Your message will be listed on the packing slip.  The packing slip will contain your name and address. All dollar amounts are removed.  The email invoice sent via email when you initially placed your order will serve as your receipt for the transaction.

Insurance
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Unless indicated, insurance is optional. If you like to have your package insured, please indicate in the message box and we will contact you with the amount of the additional charge.

Gift Wrapping
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Currently, we do not offer gift wrapping.  The angel pins and watches are gift boxed for your convenience.

Holiday Shipments 2008
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Our Contact Information

If you have any questions, feel free to call or email us.

Thank you

Return Policy
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All items that are defective may be return for replacement and/or repair upon prior approval.  The watches carry a 1 year warranty on the inside components and band. The watches are not water proof and will not be replaced if water damaged.  Our custom jewelry can be returned for repair/replacement for up to 1 year of purchase. Normal wear and tear on an item is not covered (i.e. scratches etc..) . Our goal is to sell quality hand crafted products to our customers.  Our quality of products and craftsmanship is the solid base for our business.  All sales are final.